The Wireless Alliance Privacy Policy

 

This Privacy Policy describes how The Wireless Alliance ("we" or "us") gathers and uses personal information submitted on our website www.thewirelessalliance.com (The Wireless Alliance). It also describes the choices available to you regarding our use of your personal information. If you have any questions or concerns about this statement please contact us at info@thewirelessalliance.com .

Information Collection & Use

The Wireless Alliance is the sole owner of the information collected on this site. We will not sell, share, or rent this information. During the trade-in process, The Wireless Alliance collects information from our customers that includes, but is not limited to:

·       Transactional Data: When you sell, donate, ship, purchase, or otherwise transact using the Services, we collect information about the transaction including device specifications, purchase price, and date and location of the transaction.

·       Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, and unique device identifiers.

·       Log and Usage Information: We automatically receive and collect information on our server logs from your browser, including your IP address, the Uniform Resource Locator ("URL") that you just came from, which URL you next go to, browser type, browser language, date and time of your query, cookie information, and the pages you request.

We reserve the right to notify customers periodically via email about customer service issues.

Personal Information Sharing and Disclosure

The Wireless Alliance does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

• To vendors, service providers, and consultants who work on behalf of The Wireless Alliance and perform services for us under confidentiality agreements, including payment processing, and providing technical services;

• In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

• When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Wireless Alliance’s terms of use, or as otherwise required by law.

 

Confidentiality and Security

We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services